Store Manager, Lip Lab - Boston Seaport

Job Description

Position: Store Manager

Status: Full Time

Reports To: Director of Stores

Location: Boston Seaport

More than just a lipstick destination, Lip Lab cultivates an environment that champions fun, self-expression and creativity for both our valued guests and team members.

We are deeply passionate about delivering exceptional, personalized service and take pride in our artistry, crafting high-quality, custom products that are as unique as the individuals who wear and create them - from the perfect shade and surprising flavors to a name that reflects and celebrates your story.

If you're energized by forging genuine connections, driving impactful results, delivering exceptional guest experiences and empowering others to reach their full potential within a positive, vibrant, and authentically inclusive culture, then this role at Lip Lab is the perfect opportunity for you!

The Role:
As the Store Manager you will not only oversee the day-to-day operations of the store but will also be instrumental in building a fun, inclusive atmosphere that guests and employees will all want to be a part of.

The salary range for this position is $75,000 - $80,000 per year based upon store location.

Offered salary is dependent upon experience and location.

What We Are Looking For:



* Strong background in leadership and team building (minimum of 3+ years' experience is required)



* A leader who sets an example and consistently goes above and beyond.



* A can- do attitude with the ability to motivate a team through coaching and constructive feedback



* An inclination towards providing top- notch guest service and promoting an upbeat party atmosphere



* A clear understanding of sales, targets, and what it takes to drive business growth



* Experience with recruiting, building, and managing a strong team



* Proficiency with Microsoft Excel, Word, Outlook, Google Docs, and payroll systems.



* Ability to multitask and time manage while still ensuring the ultimate in guest experience



* Comfortable in a fast paced, high-volume environment



* Ability to travel for company events, meetings & trainings when necessary



* Open availability (weekends and holidays required)



* This role requires the ability to stand and walk for 6-8 hours per shift, occasionally lift and carry objects weighing 10-50 pounds, and perform tasks that involve bending, kneeling, squatting, and reaching both overhead and below shoulder level.

What You Will Do:



* Provide a unique and entertaining guest experience from beginning to end, including confirming reservations, welcoming guests, hosting events, and ensuring timely communication.



* Work closely with the District Manager on building the business to maximize store sales potential.



* Cascade business opportunities and sales trends to store staff.



* Step in as a Color Expert when needed, guiding guests with your expertise and creativity



* Cre...