Technology Risk and Controls - Control Review and Governance Lead

Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management.

As the Infrastructure Platforms Control Oversight Lead at JPMorgan Chase, you lead the end-to-end workflow for reviewing and governing changes to control procedures and control objectives in the Archer catalog, acting as the voice of the customer while embedding robust governance, risk, and compliance.

You will develop an intake, impact assessment, approval, and implementation tracking for catalog changes-ensuring Infrastructure Platform owned controls remain resilient, scalable, and aligned to firm, legal, and industry standards.

You will also communicate changes to other control objectives and procedures to Infrastructure Platforms and gather feedback.

By providing a consolidated view of technology risk posture and full traceability of control decisions, you drive continuous improvement through feedback and control testing and deliver top-tier stakeholder experiences from launch through iteration.

You will also perform various QA reviews, risk governance and oversight and control and issue testing.

Job responsibilities


* Own the Infrastructure Platforms control review vision, roadmap, and backlog for Archer catalog changes, from intake through approval and implementation tracking.


* Build and operate a governance process to ensure appropriate reviews, feedback, and sign-offs for control procedure and control objective changes and their impact to Infrastructure Platforms.


* Ensure effective identification, quantification, communication, and management of technology risk, with emphasis on root-cause analysis and actionable remediation recommendations.


* Partner with Product Security, 2LOD, Audit, and Infrastructure Platform leaders to validate control design and operating effectiveness and to align with firm, legal, regulatory, and industry standards.


* Execute reporting and governance of controls, policies, issues, and metrics; provide senior management insights on control effectiveness and risk posture.


* Perform control assessments, QA reviews, issue closure testing, and oversight of remediation plans to verify sustained control performance.


* Establish KRIs/KPIs (e.g., review cycle time, defect rate, control test pass rates) and SLAs/SLOs to drive resiliency, scalability, and stability in the control review process.


* Create transparent traceability for catalog changes, including impact assessments, decisions, evidence, and audit-ready artifacts.


* Lead continuous improvement by analyzing feedback and testing results to streamline workflows, reduce risk, and enhance stakeholder experience.


* Communicate changes to control objectives and procedures to Infrastructure Platforms and coordinate adoption, training, and feedback loops.

Required qualifications, capabilities, and skills


* 5+ years of experience (or equivalent expertise) in technology risk...