Director, Competitive Intelligence

JOB DESCRIPTION

Job SUMMARY

Chubb Benefits is hiring a Director of Competitive Intelligence to lead research and analysis of key competitors within the supplemental employee benefits market for both worksite and individual sales for all three business across the U.S.

and Canada.

This strategic role will oversee the coordination of market survey responses, manage relationships with external vendors, and deliver timely competitive intelligence to support business objectives.

The Director will be responsible for creating and sharing executive summaries that provide actionable insights for key stakeholders.

Reporting to the VP of Channel Marketing, this position will collaborate closely with cross-functional leaders.

Responsibilities


* Prepare competitive intelligence executive summaries and present actionable insights for senior leadership across sales, marketing, product, underwriting and other operations team to inform decision making, product development, positioning, messaging, and go-to-market strategies.


* Collect, synthesize, analyze and communicate insights from various sources, such as industry reports, online platforms, analyst briefings, news articles, and webinars.


* Create and maintain competitive intelligence deliverables, such as surveys, dashboards, presentations, and newsletters that communicate key findings and implications to stakeholders.


* Maintain relationships with internal and external subject matter experts to gain insights and perspectives on the market and competitive landscape.


* Manage external vendors providing professional services, subscriptions, and access to industry data reports, analytics, and other intelligence.

Evaluate professional services and provide recommendations for additional sources or services as appropriate.


* Travel up to 10-15% for in-person meetings, depending on geographical location.

Competencies


* Self-motivated, proactive, and collaborative, with the ability to work independently and cross-functionally in a dynamic environment.

Demonstrates strategic thinking and initiative.


* Demonstrates curiosity and a commitment to continuous learning.

Takes ownership of opportunities to expand expertise, develop new skills, and deepen technical knowledge to support business objectives.


* Embraces continuous improvement and maintains a customer-centric mindset.

Shares recommendations, is receptive to new ideas, and proactively engages with business partners to understand market needs and deliver relevant competitive intelligence insights.


* Effectively manages multiple projects simultaneously, prioritizes competing demands, takes accountability for actions, and consistently meets objectives on time.


* Excellent communication, presentation, and storytelling skills, with the ability to tailor messages and formats to diverse audiences and organizational levels.

Skills


* Strong analytical and critical thinking skills, with the ability to synthe...