Special Events & Experience Manager

About Us

Sophisticated design, luxurious amenities, bright lights and breathtaking views are just some descriptions of our hotel.

Who wouldn't want to be part of it? Immerse yourself in Times Square, heart of New York City.

Here at the Renaissance TSQ, we are like a big work family embracing each other and valuing our diversity.

Come join the team to enjoy the grand options offered such as traveling perks, health benefits packages and prosperous retirement plans along with so much more! Let's discuss how to make you part of our team!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

The Special Events & Experience Manager is responsible for driving total event revenue through both traditional event sales and the creation and execution of immersive, high-energy experiences that reflect the vibrancy of Times Square and the Renaissance brand positioning.

This role actively solicits and manages corporate meetings, social events, galas, receptions, entertainment-driven functions, after-parties, lifestyle gatherings, brand activations, and corporate events with a nightlife edge.

The ideal candidate brings strong local market awareness, trend fluency, and the ability to confidently sell both classic event programming and experience-forward events.

Essential Duties and Responsibilities


* Prospect, solicit, and secure new events through direct outreach, networking, site inspections, and community engagement.



* Sell and package full-experience offerings, including event space, food & beverage, specialty cocktails, entertainment, A/V, and production enhancements.


* Apply strategic pricing and yield management techniques to maximize revenue and profitability.


* Manage forecasting, pace reporting, and budget accountability to achieve or exceed revenue goals.


* Conduct professional and compelling site tours and client presentations.


* Utilize effective sales techniques across social, corporate, and lifestyle market segments.


* Collaborate with culinary, banquet, and beverage teams to design creative menus, event concepts, and specialty functions aligned with lifestyle positioning.


* Oversee the execution of all sold events, ensuring seamless coordination between clients, vendors, and operations teams.


* Manage A/V and production services as revenue-generating components where applicable.


* Maintain accurate documentation and event records within sales and event management systems.


* Represent the hotel at networking events, trade shows, nightlife industry functions, ...