Gate Services Assistant

The County of Riverside Department of Waste Resources is seeking to fill one Gate Services Assistant vacancy to support operations at the Corona location.

Incumbents will assess and collect user fees at landfill sites; enforce rules, regulations and policies regarding landfill operations; keep records of waste collected and revenue received.

Competitive candidates will possess experience in: high volume customer service positions, leadership roles, cash-handling/balancing cash drawers, process payments via credit/debit terminal and knowledge of MS Office Suite.

Previous landfill experience is highly desired.

Bilingual candidates are encouraged to apply!

This position will be 9/80 with hours varying throughout the week, including weekends, holidays, early mornings and some nights.

IMPORTANT: This position will require travel to all landfill locations.

For example, every few days the selected candidate will report to a new location ( Moreno Valley, Beaumont, Corona or Oasis) based on the needs of the department.

Meet the Department!

The Department of Waste Resources serves the County's solid waste disposal needs by providing for efficient and effective landfilling of County non-hazardous waste, protecting the environment, and promoting recycling in order to ensure a safe and healthy community for current and future generations.• Screen customers to determine the proper classification of waste materials and recyclables according to established regulations and policies; provide directions for dumping locations by customer and/or waste type.

• Prohibit dumping of unacceptable waste and refer haulers to appropriate sites where possible; using platform scales, weigh vehicles in order to assess appropriate fees, and determine the tare weight of vehicles if necessary.

• Calculate and collect appropriate fees; assess and determine fees based on the classification of waste material and the weight or volume of each load; collect fees by cash, credit card or Department account transaction; issue receipts and record the amount and type of refuse for each transaction.

• Prepare daily reports of revenue and receipts; maintain scale and scale house in safe and operable condition at all times; may prepare and deliver daily bank deposits.

• Provide customer service; answer inquiries and provide general information to the public concerning operating hours, site locations and directions; explain landfill rules, safety protocols and dumping instructions.

• Troubleshoot computer equipment issues; relay problems to appropriate staff, and subsequently process customers manually.

• Open and close site daily and assist with traffic control; control traffic when area is congested; notify supervisor of stalled vehicles; ensure the site is clear of visitors at closing.

• Keep track of business supplies and inventory; submit requests for supplies as needed.

• May operate and perform checks on diesel generator.

• May exercise right to refuse...