Assistant Property Manager

Multi-Family Assistant Property Manager

Job Title: Assistant Property Manager

Division: Multifamily

Status: Non- Exempt

JOB SUMMARY: The Assistant Property Manager supports the Property Manager in overseeing the day-to-day financial, operational, and administrative functions of a multi-family residential community.

This role plays a key role in resident relations, rent collection, leasing support, financial reporting, and property operations to ensure the overall success and smooth running of the property.

ESSENTIAL DUTIES AND RESPONSIBILITIES : include the following but are not limited to the job specifications contained herein .

Additional duties or job functions that can be performed safely may be required as deemed necessary by Harbor Group Management Company.



* Collect and post rent, fees, and other payments; manage delinquencies and implement collection procedures.



* Prepare daily bank deposits, reconcile bank accounts, and complete financial reporting tasks.



* Process accounts payable and vendor invoices; ensure proper coding, approvals, and reconciliation.



* Assist with month-end close-out procedures, general ledger postings, and security deposit accounting.



* Assist in leasing efforts including showing units, processing applications, and executing lease agreements.



* Support lease renewal programs and educate new and prospective residents on community policies.



* Shop competitive properties regularly to maintain market awareness.



* Respond promptly and professionally to resident complaints, service requests, and inquiries.



* Promote resident satisfaction and retention through excellent customer service and proactive communication.



* Circulate community notices and correspondence on a weekly, monthly, or as-needed basis.



* Use property management software (e.g., Yardi, OneSite, or MRI) for transaction entry, record keeping, and reporting.



* Ensure compliance with company policies, lease agreements, legal requirements, and fair housing laws.



* Assist with resident move-ins and move-outs, including lease term reviews, fee application, and disposition processing.



* Coordinate with the maintenance team to ensure timely unit turns and service requests.



* Act as on -site supervisor in the absence of the Property Manager.



* Assist in training and supervising property staff, delegating tasks as appropriate .



* Maintain open communication with ownership/management and provide community performance updates as needed.

QUALIFICATIONS : T o perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required .

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.



* High School Diploma or equivalent .



* Minimum of two years of experience in mult...