Guest Service Associate

This employee must display effective listening and communication skills, initiative, ability to work independently and in teams, and lead by example.

He/she must be able to exercise good judgment and discretion, display effective problem-solving skills, and provide excellent customer service.

Additionally, he/she must have the ability to multi-task, maintain composure under pressure, and display a high level of professionalism, integrity, and follow through.


* Regular attendance and reporting to work on time, ready to begin your shift is an essential function of employment


* Ability to work flexible schedules (including weekends, nights, holidays) to meet hotel/guest needs.


* Communicating effectively, both verbally and in writing


* Ability to understand and follow instructions as directed by supervisor/manager.