Lead Software Engineer

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

As a Lead Software Engineer at JPMorgan Chase within the Consumer and Community Banking - NBA Delivery Platform team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.

As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.

Job responsibilities


* Leads the design, development, and evolution of a highly scalable, reliable GraphQL platform with exceptional performance and high availability across multiple teams and services.


* Drives platform strategy and technical roadmap, making design decisions that balance current needs with long-term scalability and maintainability.


* Establishes and champions observability, monitoring, and alerting standards across the platform, designing proactive solutions to detect and resolve issues before they impact users.


* Leads the development of automation strategies for CI/CD pipelines and infrastructure-as-code practices, creating reusable patterns and frameworks that accelerate delivery across engineering teams.


* Designs and oversees intuitive self-service developer experiences, including APIs, tooling, documentation, and integration patterns that enable teams to adopt platform services independently.


* Mentors and guides engineers across the organization, conducting technical reviews, providing architectural guidance, and fostering a culture of engineering excellence.


* Drives continuous improvement in platform reliability, performance, and developer productivity through metrics-driven insights and innovation.


* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems


* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems


* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture


* Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills


* Formal training or certification on software engineering concepts and 5+ years of applied experience


* Proven leadership experience in mentoring engineers, leading technical initiatives, and driving architectural decisions across teams.


* Advanced in one or more programming language(s) in scripting and automation using Typesc...