Collections Expert (MEA)

Collections Expert (MEA)

Job Description

Join the team behind iconic brands like Huggies®, Kleenex®, Cottonelle®, Scott®, Kotex®, Poise®, Depend®, and Kimberly-Clark Professional®.

At Kimberly-Clark, it’s all here for you - innovation, growth, and the chance to make a real impact. 

You’re not the person who will settle for just any role.

Neither are we.

Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference.

Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands.

In this role, you’ll help us deliver better care for billions of people around the world.

It starts with YOU. 

About You

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.

As a Collections Expert MEA, you’ll manage a portfolio of customers across the region, ensuring timely collections, accurate account reconciliation, and effective collaboration with cross-functional teams.

You’ll be the key partner for both internal stakeholders and external customers, helping resolve issues, reduce delinquency, and strengthen financial processes.

In this role you will:


* Manage an MEA customer portfolio end-to-end, including collections and claims coordination.


* Interact with customers by phone and email to drive timely payments.


* Analyze account data, identify root causes of overdue items, and implement corrective actions.


* Reconcile accounts, propose write-offs, and support VBR releases and claims allocations.


* Report on key financial indicators such as over‑limit customers, aged debts, and past-due contributors.


* Partner closely with Sales, Supply Chain, Pricing & Rebates, and Finance teams.

Required Qualifications:


* Proven experience in Collections or Order‑to‑Cash environments,


* Strong communication, influencing, and decision‑making skills, proactive mindset,


* High attention to detail and accuracy,


* Fluent English (written and spoken).

Preferred Qualifications:


* Degree in Finance, Accounting, or a related field,


* Experience with ERP systems (SAP ideal) and strong Excel skills,


* Experience working in a multinational or cross‑regional environment (MEA region exposure is an advantage).

Led by Purpose.

Driven by You.

Total Benefits

We believe that our employees are our greatest asset, and we're committed to providing them with the resources they need to be successful.

If you're looking for a rewarding career with a company that cares about its employees, then Kimberly-Clark is the place for you.​

Great Support for Good Health - with medical, dental, and vision coverage options, Social Fund and Cafeteria Platform, life insurance to support you and your family in unexpected moments, and the Emplo...