Lead, Service Delivery Manager

We are your Energy Technology Partner.

We electrify, automate, and digitalize every industry, business, and home, driving efficiency and sustainability for all.

At Schneider Electric, our values - IMPACT (Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork) - are the foundation of everything we do.

Becoming an Impact Maker means turning sustainability ambitions into actions at the intersection of automation, electrification, and digitization.

Are you ready to lead the digital transformation to create a more sustainable world?

If you are up to challenge your creativity and make an impact, we are excited to welcome you!

Schneider Digital is the digital department of Schneider Electric, leading the digital transformation in the company by giving support globally to our internal teams and our clients.

Schneider Digital consists of 6 Digital Hubs worldwide which are strategically located to ensure a 24/7 support across the company (France, China, India, USA, Mexico and Spain).

Our Digital Hub in Barcelona is formed by +450 employees working in strategic projects and different roles such as Data, Cybersecurity, ERP, Cloud, Infrastructures, IT Project Management or Digital Marketing.

Schneider Electric industries SAS has outsourced its IT delivery in a multi supplier model.

Upon conclusion of the Transitioning and Transforming the IT delivery from incumbent internally managed operations and from Incumbent supplier/s.

Schneider Electric is looking to manage the supplier ecosystem.

Schneider Electric is looking for strong individuals who will manage the service delivery with the suppliers

What will you do?

Contract compliance

The Contract Compliance and Deliverables will analyze, review, record and report on Service Provider/s compliance with contractual commitments under the Contracts


* Ensure supplier/s deliverables are in line with and compliant with the contract commitments and milestones


* Administer a structured, formal workflow process to record and track requests for Contract Compliance, using the workflow process approved during the Implementation


* Monitor receipt, review and Schneider Acceptance of Contract Deliverables


* Evaluate Deliverables and assess quality and completeness of Service Provider Deliverables and Accept (or reject) in accordance with applicable Contract Acceptance procedures


* Contract change requests- Create a tracker for any contract change requests and organize appropriate forums to address them

Work Request & Authorization

Work Request & Authorization provides oversight over non-standard requests for service to enforce compliance with the services portfolio and architecture standards, to manage cost, and to ensure effort is focused on prioritized business needs


* Administer a formal workflow process


* Receive Request and Review through Service Catalog or Service Desk


* Check Request against Contract


* Review with Schneider stakeholders & Approve


* Store a...