Tech Partner

For this U.S.

based position, the expected compensation range is $68,000 - $102,000 per year, which
includes base pay and short-term incentive.
The compensation range for this full-time position applies to candidates located within the United
States.

Our salary ranges are determined by reviewing roles of similar responsibility and level.

Within
the salary range, individual pay is determined by several factors including performance, knowledge, jobrelated skills, experience, and relevant education or training.

Schneider Electric also offers a
comprehensive benefits package to support our employees, inclusive of medical (with member reward
points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits)
flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including
service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the
first year of employment based on start date), opportunity to purchase company stock (eligibility
depends on start date), and military leave benefits.
You must submit an online application to be considered for the position.

The Company will accept
applications on an ongoing basis until the position is filled.
If you believe this job posting is not compliant with applicable state pay transparency laws in the U.S.,
please notify the Company as soon as possible upon discovery by completing this form Job Posting
Compliance Form.

Role Overview

The "Tech Partner" is responsible for providing in-person, deskside IT support across multiple Schneider Electric facilities.

This role combines traditional office technology support with on-site shop-floor technology support within nearby manufacturing and distribution centers.

The Tech Partner will work two days per week at Headquarters and three days per week across three additional plant/distribution sites within commuting distance.

This role requires regular travel to the designated locations and the ability to support both office users and shop-floor operational technology.

Primary Responsibilities

General Deskside & Office Technology Support


* Create, receive, monitor, maintain, and resolve work tickets.


* Image, configure, deploy, and support computers, monitors, and mobile devices.


* Maintain an on-site presence at designated days/locations to support end users.


* Install and support software in accordance with Schneider Electric standards and compliance requirements.


* Perform proactive and on-demand health checks on IT systems including printers, copiers, scanners, fax machines, and conference room equipment.


* Provide end-user training on office automation equipment as needed.


* Conduct IT elements of new-hire onboarding (asset setup, usage guidance, security/usage policy reminders, etc.).


* Troubleshoot and manage hardware and software platforms.


* Manage secure password processes for all assigned systems and...