Business Development Manager- Cooling

Cooling Service Business Development Manager - KSAYPB

Role Purpose

Drive the profitable growth of the Cooling Service business across KSABYP (air & liquid cooling), with a strong focus on data centers and mission-critical environments.

The role accelerates Cooling Service Adoption to 100%, maximizes CAPEX-to-OPEX conversion, expands lifecycle service penetration, and ensures consistent Go-to-Market execution across countries-particularly within primary OEM ecosystems and C&SP customers.

Key Responsibilities Area

Business Growth


* Deliver Orders, Sales, and Gross Margin targets for KSABYP.


* Cooling service Adoption Rate higher than 70% for Cooling overall and 100% on cooling (Greenfield)


* Expand service penetration on the Installed Base: contracts, future digital services, spare parts, modernization.


* Increase service attach on green-field (air & liquid cooling), adapting the tactics vs different customer business model


* Build and deploy the Cooling Service Playbook by country/zone.

Go-to-Market & Sales Enablement


* Implement & Deploy Cooling Service GTM across Sales, Service, and Channel teams.


* Focus on strategic verticals (hyperscale, colo, OEM in particular).


* Support pricing discipline and value-based positioning.


* Share best practices across countries.

Account & Opportunity Development


* Support multi-country key accounts with strong commercial governance.


* Lead value storytelling (uptime, risk reduction, energy efficiency, lifecycle TCO).


* Enable high-quality pursuit reviews, tenders, and retrofit/modernization programs.

Offer Adoption & Lifecycle Services


* Accelerate adoption of new Cooling Service offers (including liquid cooling frameworks).


* Standardized scopes: start-up, commissioning, PM, modernization and future digital service



* Provide customer insights to Product/Engineering for offer evolution and competitiveness.

Sales Operations & Performance Management


* Ensure pipeline and weekly/monthly forecast accuracy.


* Drive quote-to-order excellence with Tendering, Operations, and Finance.


* Align with Service Delivery teams on readiness, quality, and customer commitments.

Customer Experience


* In collaboration with operation team, ensure contract performance, SLA adherence, and customer satisfaction.


* Support on very critical escalation

Required Experience & Competencies


* 5+ years in B2B service sales/business development in cooling, HVAC, or data center infrastructure (with important mechanical experience)


* Proven track record in service-led growth, contracts, aftermarket, modernization.


* Experience in multi-country roles and matrix organizations.


* Strong commercial, technical, and executive-level stakeholder management.


* BFO / CRM discipline and strong pipeline governance capabilities.

Leadership Profile


* Strong accountability, disciplined execution, and data-driven minds...