Global Rewards Administrator

Join our dynamic Contact Center team as a Technical Support Representative and be the vital link between our customers and cutting-edge technology solutions! We're looking for tech-savvy problem solvers who are passionate about delivering exceptional customer service.

What will you do:


* Provide expert technical support to customers via phone, chat, and text, helping them navigate product installations, activations, and troubleshooting


* Monitor and maintain system applications while offering programming support and user training


* Analyze reports, manage data, and design computer outputs to improve service delivery


* Serve as a systems network point person, handling delegated administrative duties and supporting the customer contact center


* Process customer orders and qualify leads while supporting sales and partner opportunities

What will make you successful:


* Technical aptitude with strong problem-solving abilities and attention to detail


* Excellence in customer service with outstanding communication skills


* Ability to learn and adapt to new technologies and systems quickly


* Knowledge of equipment specifications and product compatibility


* Strong multitasking abilities in a fast-paced environment

What's in it for you:


* Comprehensive training program to build your technical expertise


* Structured career development path with opportunities for growth


* Collaborative team environment in a modern contact center setting


* Stable work schedule with consistent hours


* Supportive mentorship from experienced team members

Let us learn about you! Apply today.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters.

At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success.

We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play.

It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization.

We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us.

This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities ...