Shipping Supervisor

ESSENTIAL TASKS & DUTIES:

Works closely with Manufacturing, Supply Chain, and Customer Service in the following functions.


* Ensure shipping associates have clear direction of the daily tasks necessary for each day


* Communicate with shipping associates the priority as prescribed by customer order needs


* Coordinate daily shipping operations, including scheduling, packaging, labeling, and documentation.


* Identify key customer orders daily that need to be prioritized for shipping.


* Work closely with internal departments to resolve outstanding issues that hold up the shipping process.


* Respond to customer inquiries providing requested information in a timely manner including inquiries for USMCA information.


* Ensure all outbound shipments meet AMOT quality standards and customer requirements.


* Comply with customer-specific shipping instructions, including labeling requirements, use of customer portals, commercial invoice documentation and country specific requirements.


* Prepare and complete accurate documentation for international shipments, including commercial invoices, to ensure compliance with customs and trade regulations.


* Manage and train shipping staff, providing guidance and performance feedback.


* Maintain accurate shipping records and ensure compliance with internal policies and external regulations.


* Coordinate with carriers and freight companies to optimize shipping costs and delivery times.


* Work with warehouse staff to resolve inventory discrepancies.


* Implement and enforce safety protocols within the shipping area.


* Identify process improvements to increase efficiency and reduce errors.


* Drive improvements to the organization of shipping suppliers and storage.


* Assist engineering in shipping samples or parts to outside services and customers as requested.


* Oversee and complete shipping transactions in ERP system and freight company systems.

(UPS/FedEx, etc.)


* Monitor flow of completed jobs to improve overall delivery times for customer orders.


* Other duties as assigned.

Additional Responsibilities:


* Follow all company safety policies and procedures and organize work areas for efficiency and safety.


* Provide status reports to management as required.

EDUCATION & EXPERIENCE:


* Excellent communication and computer skills.


* High school diploma or equivalent; associate degree or logistics certification preferred.


* 3+ years of experience in shipping, logistics, or warehouse operations (manufacturing environment preferred).


* Prior supervisory or team lead experience is strongly desired.


* Knowledge of shipping regulations, documentation, import / export compliance, and ERP systems.


* Strong organizational and communication skills.


* Ability to lift up to 50 lbs.

and work in a fast-paced environment.


* High school diploma or equivalent; associate degree or logistics ce...