Senior Product Associate Workforce Insights Employee Voice

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate in Employee Voice , you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.

Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities



* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery


* Writes the requirements, epics, and user stories to support product development


* Support the implementation of the firmwide Employee Opinion Survey (EOS) and other surveys within the listening strategy


* Partner with Centers of Excellence (COEs) to use existing employee research and to develop new tools/surveys to support their data and information needs


* Serve as subject matter expert/consultant on survey content, administration and analysis/reporting for surveys being conducted across the firm


* Identify opportunities for leveraging survey and other research to find insights on firmwide culture and practices


* Ensure all appropriate data privacy, security and controls requirements are incorporated into all survey processes


* Interpret employee survey and research data, seeking insights to raise to leadership teams and Centers of Excellence (COEs)


* Prepare executive presentations highlighting insights for business leaders


* Partner with the HR CDAO function to maximize the use of the employee data and with other firmwide groups like Communications, Workforce Technology, Data Privacy, DOI as needed


* Work with the HR Advisory community to ensure they are equipped to work with their clients to understand employee data

Required qualifications, capabilities, and skills



* 3+ years of experience or equivalent expertise in product management or a relevant domain area


* Proficient knowledge of the product development life cycle


* Experience in product life cycle activities including discovery and requirements definition


* Developing knowledge of data analytics and data literacy


* Knowledge of research methods and prior experience creating and administering measurement tools, such as surveys


* Demonstrated ability to manage and manipulate large data sets in Excel is required


* Ability to identify and communicate critical insights through appealing data-driven visualizations (PowerPoint)


* Proficiency in at least one statistical analysis tool (e.g., R, Python)


* Strong analytical, problem solving and project management skills


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