Stage - Expérience Client (F/H)

Your main responsibilities will be as follows

Customer Relationship Management:


* Maintains the quality of the customer database through various tasks


* Supports data analysis and purchasing behavior

Excellent in-store service


* Contributes to the launch and operational monitoring of retail projects


* Analyzes customer satisfaction


* Grooming: manages uniform stock and orders


* Consolidates store requirements, places and monitors various orders with suppliers


* Contributes to information sharing with the Customer Relations Center (store closures and opening hours)

Retail projects and tasks


* Contribute to various retail assignments


* Actively support the preparation of in-store initiatives


* Internal meetings: prepare presentation materials, write reports

Your profile


* Business school student, bachelor's or master's degree level


* Interest in retail and customer experience


* Rigorous, keen eye for detail and analytical skills


* Very good command of IT tools (Excel and PowerPoint essential)


* Initial experience as a business analyst and/or knowledge of CRM tools are real assets


* Good interpersonal skills and strong team spirit


* Fluency in French and English


* An internship agreement is required to complete this 100% internship from june 2026 to januray 2027

As a responsible employer, we are committed to ethics, diversity and inclusion.

Join the Hermès human adventure!