Sr Dir Enterprise Platforms & Transformation

Powering the world's payments ecosystem

ACI powers the payments ecosystem - globally, and you power ACI.

You'll innovate, collaborate, and grow - in an energetic technology culture with decades of proven success.

ACIers - in all roles and levels - are truly your colleagues and many are your friends.

Our size and reach allow you to see the global impact of your work.

You are visible, your talents are valued, and you are empowered to shape the future of payments.

As a Sr Director Enterprise Platforms & Transformation in Omaha, NE or Norcross, GA you will join a diverse, passionate team, dedicated to powering the world's payments ecosystem!

Job Purpose

TheSenior Director, Enterprise Platforms & Transformationis the leader responsible for transforming ACI's corporate application ecosystem starting withSalesforceand Atlassian Cloud to drive meaningful business outcomes acrossinternal departments such as Commercial, Finance, HR, and Product Development/Engineering.

This role is accountable for delivering large-scale platform modernization acrossthousands of users,consolidatingand rationalizing complexJira and Confluence footprints, and elevating Salesforce into a strategic commercial engine spanningCRM, CPQ, and future Revenue Cloud Advanced (RCA).

This leader will define multi-year strategy, orchestrate transformation delivery, partner deeply with business executives, direct partner services engagements, and embed a governance model that ensures adoption, data integrity, and operational excellence.

The role focuses ontransformation, while working closely with operational leaders who manage BAU execution.

Essential Functions and Responsibilities

1) Enterprise Platform Transformation Strategy


* Own end-to-end platform strategy forSalesforce,Atlassian Cloud, and related enterprise systems.


* Develop amulti-year transformation roadmapaligned to commercial growth, engineering velocity, financial controls, workforce efficiency, and operational maturity.


* Establish andmaintainanenterprisegovernance modelcovering architecture, data standards, change management,release management,intake/prioritization, and quality controls.


* Assess platform health, technical debt, and long-term risk; recommend modernization and rationalization initiatives.

2)Salesforce Transformation (CRM, CPQ, RCA Roadmap)


* Lead transformation of Salesforce into a high-performing commercial platform supporting:


* Pipeline visibility, forecasting accuracy, opportunity management, seller productivity.


* Service/Support workflows(if applicable).


* CPQ: quoting optimization, pricing governance,approvalworkflows.


* Quote-to-cash automation, billing intelligence, revenue recognition workflows.


* Design and implement Salesforce roadmap with clear business outcomes.


* Guidedata governance around accounts, opportunities, forecasts, territories, and cross-functional reporting.


* Ensure Salesforce integrates seamlessly with Fina...