Fusion Center Operations - Senior Associate

JP Morgan Chase & Co.'s Security Fusion Center is a joint initiative between Global Security (GS) and Cybersecurity Technology & Controls (CTC) to integrate intelligence and global operations on threats that cross physical and cyber security lines.

The Security Fusion Center enables continuous collaboration via co-location of GS's Global Security Operations Center (GSOC) and CTC's Cyber Security Operations Center (CSOC), providing a critical shared leadership hub for the Chief Security Officer, Chief Information Security Officer and members of their senior leadership teams.

As a Fusion Center Operations - Senior Associate in Global Security, you will be responsible for the coordination of Global Intelligence programs via the fusion center, including; Fusion Center Operations, Early Watch and Warning, and client engagements.

In this role, you will report to Global Intelligence's Fusion Center Operations Manager.

The ideal candidate will have experience presenting to C-Level audiences, be familiar with the firm's security posture, and have a degree of familiarity with both the physical and cyber intelligence requirements of a large multinational corporation.

Job Responsibilities:


* Lead daily fusion center operations, including events, drills, and exercises; maintain artifacts, dashboards, logistics, and video wall layouts.


* Facilitate clear, timely communication for leadership within the fusion center.


* Monitor incidents, collect intelligence, and coordinate risk mitigation across stakeholders.


* Assess intelligence and case management technology gaps; document findings and track remediation.


* Drive client engagement for the fusion center; create demos and presentations for client visits.


* Report regularly on impact metrics for the fusion center; synthesize insights for leadership.

Required qualifications, capabilities, and skills


* Bachelor's degree in Intelligence, Security Studies, International Relations, Cyber Security, Communications or related field.


* Minimum 5 years of experience in fusion centers, intelligence analysis, security operations, or related roles within financial services or government.


* Ability to manage projects in a demanding customer environment that may require off-hours responses.


* Strong written and verbal communication skills to develop and maintain high-level relationships.


* Strong understanding of geopolitical, cyber, and operational risk landscapes.


* Experience with technical collection platforms, data visualization, and incident management systems.


* Excellent communication, collaboration, and stakeholder engagement skills.


* Ability to synthesize complex information and produce actionable intelligence products.


* Proficiency with Microsoft Office Suite, ESRI, and other relevant analytical tools.


* Familiarity with ArcGIS or other mapping tools.

Preferred qualifications, capabilities, and skills


* Hold an advanced de...