Renewals Sales Specialist

Renewals Sales Specialist

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work.

We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here.

We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

The Installed Base Sales Specialist is dedicated to expanding service wallet share and delivering against primary quota targets for assigned HPE Services Installed Base (IB) accounts.

The IBS protects and grows the valuable annuity customer base through contract renewal, conversion, and upsell.  The IBS has full ownership and accountability for their assigned accounts (which are likely to fall across a myriad of industries), and is the main HPE Services account contact for the customer on IB matters.

This responsibility requires the management of Global Operations resources throughout sales campaigns.

The IBS works proactively with the customer to build confidence in HPE and promotes HPE key differentiators and value proposition to prospective customers.

They drive opportunities from qualification through price negotiation to close, delivering order target, profitable business and expanded share of wallet.

The IBS may specialize in efficient telesales renewal execution using eTools (as appropriate) in the small/medium business segment, or specialize in ‘retain and develop’ major corporate accounts (global accounts/ commercial and public) working on site with customers and with TS Sales as needed for major changes or new solutions.

The primary focus is to maintain the existing installed base, upsell and cross-sell on all eligible opportunities, and drive incremental business through region/country business/sales programs, working closely with the extended sales teams like the Account Managers and country Services Sales Managers.

Responsibilities:


* Be a focal customer contact for assigned accounts for Singapore


* Engage customers for upsell and cross-sell of HPE portfolio of services


* Conducts proactive account planning to maximize account farming – upsell and conversions opportunities. 


* Manages the entire IB renewal cycle from quote to closure


* Actively maintains a strong funnel, with an accurate forecast

Education and Experience Required:


* Typically 5 to 8 years to establish proven track record in telesales, services sales.

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