Product Application Engineer

* Assist the Sales force by providing a high-level product expertise and knowledge of Automation products (Variable speed drives, PLCs and HMIs) to generate business growth in industry market


* Promote our automation products towards the industry market and contribute to increase Schneider Electric market share.


* Support customers in developing PLC and HMI applications & by mastering Drives applications & product configuration


* provide technical support to all SE channels partners


* Understand the Variable Speed Drives , PLCs & HMIs Market Application, Customer Needs to provide support on application development and advice optimized solutions for the technical issues and problems of the client


* Train customers, access channels and Sales teams on products and applications.


* Closely work with the Activity Manager & support with development of the relevant Demos required.


* Prescription and Education of customers on application advantages.


* Identify projects and consult on proper market application.


* Assist with quoting, designs, system start-up, hardware and software training, and troubleshooting.


* Help develop and Manage Contracts and Projects and help to coordinate between Access channel and Customers.


* Develop technical and commercial argumentation for sales people.


* Consistent updating of literature and promotional tools for industry customers.


* Report monthly about his activity to the Marketing Manager for Industry Market.


* Answer all technical needs of customers


* Maintain professional and jovial relationships with customers.



* Electrical or Electronic Engineering Degree


* 5-10 years Hands on experience on Variable Speed Drives, PLCs and HMIs application development


* A demonstrable track record of success in a similar job role, whereby product promotion and support are relevant to either market or customers' requirements


* In depth knowledge of automation systems and their application within customer organizations.


* Working electrical knowledge and experience on Schneider Electric products is a big plus.


* Proven work experience as a support engineer in the automation market or similar role


* Good understanding of automation products (controllers, touchscreens, variable speed drives...)


* Excellent problem-solving and communication skills


* Excellent organizational skills including, but not limited to, the ability to handle multiple demands and assignments, the ability to prioritize tasks effectively and efficiently


* Strong verbal and written communication skills are required.


* Demonstrate a flair & understanding of customer support issues.


* Demonstrate flexibility and ability to learn quickly.


* Proven ability to work towards individual and team goals.

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