Post Crisis Engagement Navigator

We’re currently seeking to fill a Full Time Post Crisis Engagement Navigator to support our Mobile Crisis Program in Oswego County.

Our employees have passion around the services they provide and our corporate values of excellence and staff support.

We pride ourselves on high quality, integrated, community-based services that meet the evolving needs of our communities. We’re committed to building a diverse workforce that values contributions of all team members and work to recognize cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and how they apply to provision of positive health outcomes.

What We Offer:


* Competitive Compensation and Paid Time Off Package


* Medical/Dental/Vision Coverage


* 401(k) Retirement Savings Plan


* Continuing Education Opportunities


* PSLF Eligible


* A Collaborative and Supportive Team Atmosphere


* Family-Friendly Workplace

Pay Rate: $24.03/hour

Post Crisis Engagement Navigator Position Summary:

The Post-Crisis Engagement (PCE) Navigator provides short-term, community-based, in-person support to individuals who repeatedly access crisis services but remain disconnected from ongoing behavioral health, social, and community supports.

The Navigator supports participants in post-crisis stabilization, removing barriers to care, and connecting to ongoing resources.

 

Post Crisis Engagement Navigator Job Responsibilities:


* Connect individuals and families to behavioral health, social, and community supports


* Engage participants in client-driven, non-clinical navigation and service linkage


* Conduct timely post-crisis outreach to promote stabilization and continuity of care


* Identify and address barriers to participation, reducing missed appointments, repeated emergency services, hospitalizations, and law enforcement involvement


* Maintain an assigned caseload (TBD), including scheduling, outreach, follow-up, and documentation


* Follow up with participants after service conclusion to assess ongoing connection to supports


* Participate in community forums and crisis system activities as part of the local crisis continuum


* Complete accurate, timely, and thorough documentation in accordance with agency and program standards



* Maintain confidentiality and adhere to ethical and legal requirements

Post Crisis Engagement Navigator Minimum Qualifications:


* Associate’s degree or NY Certified Peer Specialist (NYCPS/NYCPS-P) or NY Certified Recovery Peer Advocate (CRPA/CRPA-P)


* Three years of professional experience in social, behavioral, or human services


* Two years of successful independent, community-based work without direct supervision


* Access to a reliable vehicle with insurance and a valid NYS driver’s license

Work Environment:

This position operates in a hybrid work model and is community-facing involving regular travel and in-person eng...