Manager, E-commerce Strategy

Warby Parker is on the lookout for a dynamic Manager of Ecommerce Strategy to serve as a leader in driving ecommerce growth.

In this role, you will develop and implement strategic programs intended to increase both short- and long-term sales.

Reporting to the Vice President of Ecommerce and Digital Product, you will lead the development and execution of data-driven strategies to increase customer acquisition, optimize conversion rates, and maximize lifetime value (LTV).

We'll look to you to turn quantitative data and qualitative observations into insights that will inform how we chart ecommerce's path forward.

Our ideal candidate has an entrepreneurial and collaborative spirit who continuously innovates to achieve great results.

Sound like your dream gig? Read on!

What you'll do:


* Develop dynamic financial models and compelling reports that track the ecommerce business metrics and performance on a weekly, monthly, and quarterly basis


* Manage a multi-quarter growth roadmap focused on scaling revenue, improving margins, and expanding market share


* Maintain, develop, and innovate on our current ecommerce reporting suite


* Partner closely with our Finance and Product Strategy teams on ecommerce targets


* Work with the CRM team to develop personalized shopping experiences that drive repeat purchase behavior


* Communicate strategic project plans through insightful (and fun) presentations


* Keep up with the latest news and developments pertaining to ecommerce, AI, customer experience, and technology


* Provide analytical and strategic support for ad hoc analyses, focusing on the why more than the what

Who you are:


* Backed by 5+ years of experience in ecommerce, digital marketing, or strategy consulting, with a proven track record of driving measurable revenue growth


* An optimistic, high-energy problem solver who is comfortable working through uncertainty


* Naturally curious-you often question the status quo with an aim to make better, more informed decisions


* A self-starter who's able to manage multiple assignments, take initiative, and work independently


* A crystal-clear communicator in person and in writing who has experience translating data into strategic recommendations


* An analytical, creative thinker who can focus on the details without losing sight of the big picture


* A lover of data and numbers with a solid understanding of analytical tools, especially Excel and Google Sheets


* Passionate about ecommerce and direct-to-consumer businesses


* Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

Extra credit:


* Experience with Looker or a similar data visualization tool