Senior Vice President, Technology Product Solutions

Logistics at full potential.

At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires.

You know that a positive work environment creates happy employees, which boosts productivity and dedication.

On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.

The SVP, IT Product Technology Solutions leads GXO's transition to a modern, customer-centric IT Product organization.

This leader owns the strategy, operating model, and portfolio governance across three pillars: Technology Product Management, Technology Product Engineering & Deployment, and Automation (AI/Machine Learning Strategy & Solutions).

The role ensures our tech product portfolio is valuable, viable, usable, and feasible-delivering measurable P&L impact, reliability, and speed-to-value across regions, while harmonizing global standards with local needs.

The SVP directly manages the Advanced Technology Solutions team and the AI/ML Strategy & Solutions, and partners closely with other members of the ITLT and business.

Candidates must be based on the east coast or central time zones.

This role can not be based on the west coast.

What you'll do on a typical day:

Key Responsibilities

1) Technology Product Strategy & Portfolio Governance


* Define a multi-year product strategy and portfolio roadmap spanning Automation, core technology product lines, and enabling platforms.


* Oversee investment cases, stage-gates, product health metrics, and lifecycle management (launch, scale, upgrade, sunset).


* Implement product-centric funding and OKR frameworks; partner with Finance/Operations to track ROI, cost-to-serve, and value realization.

2) Automation Leadership


* Own the Automation portfolio (software automation, workflow orchestration, interfaces to warehouse automation, analytics-driven optimization).


* Set enterprise standards for security, resilience, performance, and interoperability; ensure alignment with Cybersecurity, Corporate Systems, and Enterprise Architecture.


* Drive productivity and continuous improvement through reusable components and automation patterns.

3) Product Management Operating Model


* Stand up a modern product operating model in partnership with HR (product lines, roles/rituals, discovery, prioritization, reporting).


* Codify release readiness and adoption playbooks with Sales, Marketing, and Operations; ensure customer-backed discovery and measurable outcomes.


* Champion a culture of innovation, accountability, and data-driven decisions across product teams.

4) Product Engineering & Deployment


* Oversees engineering standards across platforms/services; ensure architecture integrity, quality, reliability, security, and scalability.


* Oversees the team that builds repeatable deployment capabilities (DevOps/SRE, site readiness, change management, hypercare) prioritizing configurat...