Administrative Director, Behavior Health Services

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Time Type:
Full time

Department:
South End Hass Behavioral Health

All Locations:
10 Gove Street – Taylor Building, 1601 Washington Street

Position Summary:
The Administrative Director provides operational, financial, regulatory, and strategic leadership for assigned Behavioral Health services, including outpatient mental health, substance use disorder treatment, and integrated behavioral health programs.

Reporting to the Senior Vice President of Operations, the role is accountable for program performance, patient access and flow, clinician productivity, compliance, and the delivery of high-quality, trauma-informed, culturally responsive care.

Under the direction of the Senior Vice President of Operations, the Administrative Director leads performance across behavioral health service lines, with responsibility for access, continuity of care, quality outcomes, financial results, regulatory readiness, and patient and staff experience.

The leader partners with administrative and medical directors to advance cross-functional initiatives that strengthen operations and drive measurable improvement.

Working closely with the operations manager, the Administrative Director assesses the current state, develops practical plans, and ensures sustainable implementation of change.

The role oversees patient flow, staffing models, productivity, compliance, and program growth while ensuring services meet regulatory, accreditation, and payer requirements.

The successful candidate will be able to perform the following responsibilities:


* Define, develop, and implement short- and long-term strategies to meet organizational objectives, with direction and support from the Senior Vice President.


* Design and oversee the department’s performance improvement program.


* Analyze operations to identify opportunities for improvement; develop project plans and lead implementation efforts.


* Provide structure, coordination, and oversight throughout the project life cycle.


* Lead cross-functional initiatives to ensure health center ...