Creative Technologist - Brand

Step into a role where your ideas and technical expertise will shape the future of brand storytelling.

As a Creative Technologist on JPMorganChase's Brand Operations AI Transformation team, you'll pioneer AI-powered solutions that turn bold concepts into reality.

Join us and play a key role in a team recognized as #1 for AI adoption and maturity in the 2025 Evident AI Index where your work will drive real change and set new standards for creative excellence.

As a Creative Technologist on the Brand Operations AI Transformation team, you'll work with creatives, marketers, project managers and more as a subject-matter-expert on our AI tools and workflows, helping us work smarter, reducing time spent on manual tasks while delivering engaging, brand-aligned creative to millions of customers.

You'll sit at the intersection of creativity, technology and innovation, helping us design, build and optimize AI-driven workflows to bring creative concepts to life.

We're looking for a combination of tech-savvy, creative process knowledge and passion for problem-solving to help us define and scale our creative and brand management workflows.

Join an exciting new part of Brand Operations, helping us bring AI transformation to life!

Job responsibilities:


* Create, build and optimize AI-driven workflows for creative production in partnership with Creative and Brand Management teams.


* Convert creative ideas and concepts into technical and scalable automated pipelines.


* Modify and combine various AI tools to achieve desired outcomes.


* Work alongside designers, writers, brand managers, project managers and tech teams to ensure technical execution aligns with brand/marketing and business goals and guidelines.


* Work with project managers and prompt engineers to proactively identify, assess and mitigate risks, including those related to timeline/execution, data quality, model bias or ethical concerns.

Ensure AI solutions meet high-quality and regulatory standards.


* Develop and prototype new AI-powered experiences and assess the technical feasibility of creative strategies.


* Maintain curiosity and a deep understanding of the rapidly evolving AI landscape, community trends, and new developments.


* Explore and use new technologies to solve creative and technical challenges.

Required qualifications, capabilities and skills:


* Creative problem-solver who enjoys using technology and APIs to address challenges, build tools and optimize workflows.


* Familiarity with generative AI tools; active user of LLMs (e.g., ChatGPT, Gemini, etc.), preferably in creative workflows, prompt-based story generation, etc.


* Hands-on experience with AI/ML tools, APIs and platforms.


* Ability to quickly become a subject matter expert in our in-house AI and project management tools, our business and creative portfolios and Brand team output.


* Strong storytelling and presentation skills; comfortable exploring technical doc...