Security Operations Center (SOC) Operator

S ecurity Operations Center ( SOC ) Operator

This position operates on-site in Phoenix, Arizona.

This is not a Cybersecurity position.

Who We Are Looking For

The SOC Operator must be detail oriented, have a strong aptitude for communication and analytical thinking when responding to events, as well as having a team-first mentality.

Daily responsibilities will focus on the monitoring of global events from a variety of sources, assess impact and then disseminate those incidents to the appropriate parties .

Operators must be able to effectively comprehend data and compose clear and effective communications that will have a wide audience.

The Operator will regularly monitor security camera systems and coordinate with physical security teams to respond to any incidents.

What You Will Work On



* Monitor, assess and acknowledge all daily alerts, reported incidents from client personnel, and site intrusion detection alarms


* Monitor and administer access control, video management, and intrusion detection systems, including dispatch of security officers when needed while meeting the performance criteria


* Monitor events through open-source collection and coordination with local assets


* Respond to inbound calls from employees and security personnel providing customer service focused responses


* Write security incident investigation reports to provide situational awareness and communicate risks to management


* Monitor designated online tools to conduct situational awareness on social media platforms


* Collect, evaluate, and disseminate intelligence to support action plans based on credibility and likelihood


* Perform proactive threat intelligence gathering and response, including but not limited to: event monitoring, persons of interest, execution protection intelligence


* Contribute to procedures and processes to standardize and enhance risk management


* Work closely with various teams responsible for security, operations, and incident management


* Provide emergency and non-emergency security system monitoring, event dispatch, and emergency notification services


* Process and maintain a wide variety of files, logs, reports, and forms


* Responsible for performing, evidencing , and supporting all necessary tasks for audits

This Job Description is not a comprehensive list of all required activities, duties, or responsibilities.

Duties, responsibilities, and activities may change at the discretion of the leadership at any time with or without notice .

What You Will Bring



* Bachelor's degree in a related field is strongly preferred.

Either bachelor's degree or equivalent military experience


* Have an interest or direct experience in the following: Intelligence, Security Operations, Critical Incident Management or Corporate Security , Emergency Management


* Must be well-versed in current technologies and open-source search methodologies


* Must be a competent user of M...