General Manager

Classification: Exempt

Job Summary: The General Manager directs, manages, and optimizes a branch production facility's overall operations and financial performance (P&L).

Reports to the Regional Manager.

Essential Functions:


* Directs, manages, and optimizes a plant facility's overall operations and financial performance (P&L).


* Direct multi-functional plant teams including customer service, plant and equipment maintenance, production, quality assurance, and human resources.


* Ensures high levels of service quality and customer satisfaction.


* Responsible for employee development to fuel the branch's growth and profitability by assessing needs, providing growth opportunities, setting clear goals, encouraging continuous learning, supporting career advancement, and fostering a team-oriented environment.


* Ensures that all required administrative functions are performed in accordance with policy and in a timely manner.


* Sets policies and procedures that guide branch operations' productivity, quality, and cost efficiency.


* Collects operational metrics to analyze productivity and set performance targets to meet revenue and cost goals.


* Supports the development and deployment of processing practices focused on quality and continuous improvement.


* Ensures robust plant safety and security, auditing, and training procedures are implemented to meet OSHA and other required regulations.


* May lead labor relations negotiations and engage with union leadership involving branch operations.


* Ensures the execution of various projects assigned by upper management.

Additional Functions:


* Other job duties as assigned.

Qualifications:


* Demonstrate exceptional skills in the areas of production, sales, service, preferably within the industrial laundry or linen supply industries.


* 5+ years of managerial experience.


* Show excellent verbal and written communication skills in English, and superior organizational skills.


* Possess a proven ability to lead, motivate and develop staff.


* Exhibit a strong commitment to superior customer service and business growth Display enthusiasm and exceptional interpersonal skills.


* Successful experience dealing with unions and labor relations preferred.


* Have a valid driver's license and maintain a driving record free of chargeable accidents, speeding, safety or other violations.

Education Requirements: A combination of education and experience will be considered.


* Bachelor's degree in management, engineering, finance or equivalent preferred.

Physical Requirements: Standing, sitting, walking, stooping, driving, grasping, moving equipment, pushing, pulling, reading, speaking, hearing, and lifting up to 30 lbs.

Environmental Conditions: General office environment, vehicles on public roads, customer locations, areas of typical industrial laundry facility.

Travel Requirements: Regularly, driving by vehicle within a desi...