Vice President, Product Manager - Wires Payment Initiation and Platform

Chase is seeking a highly effective and innovative Product Manager to lead the end-to-end Wires payments initiation customer experience and platform modernization.

This role will serve as the strategic and execution lead as part of Wires domestic payment and core platform team.

You should be highly organized, self-motivated, and experienced in product delivery and technical execution, including a history of supporting successful product releases and leading digital product transformation at scale.

A strong background in both customer-facing features and internal stakeholder collaboration is essential.

You will bring a deep understanding of the full product lifecycle, and use data-driven approach to drive decision making and improve performance across key metrics.

You should have a heart for designing frictionless, user-centric products, be process and controls oriented, and be capable of managing product features from conception to implementation.

Experience engaging stakeholder across other lines of business and functions as well as external vendors is highly valued.

Job responsibilities



* Develops a product strategy and product vision that delivers value to customers


* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap


* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition


* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability


* Partner with cross-functional teams to deliver seamless client experiences and operational excellence


* Manage internal risk and compliance review processes to support launch and ensure a strong control environment


* Foster a culture of ownership, agility, and be willing to take controlled risks to achieve results

Required qualifications, capabilities, and skills



* Bachelor's degree or equivalent experience required


* 5+ years of experience or equivalent expertise in product management or a relevant domain area


* Advanced knowledge of the product development life cycle, design, and data analytics


* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management


* Experience working with Agile methodologies and tools

Preferred qualifications, capabilities, and skills



* Master's degree in related fields


* Demonstrated prior experience working in a highly matrixed, complex organization


* Strong knowledge of regulatory and compliance requirements in payments


* Experience working with payment platforms and technologies

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

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