(Remote) Technical Consultant

SmartWorks is seeking a talented and motivated Technical Consultant who can balance their business knowledge with strong technical and interpersonal skills.

The Technical Consultant will interact with our customers, development teams and third-party software vendors to gather and document requirements, deploy applications and provide implementation support and training.

As a Technical Consultant, you may be required to travel throughout North America approximately 30% of the year when safe and appropriate to do so.

While you're not traveling throughout Canada and the US, you will be able to take advantage of our remote culture and work from home or if you would prefer, you can work out of our corporate headquarters in Ottawa, Ontario!

This role is available remotely within Canada and the US.

This role requires travel up to 30% in North America.

A valid passport/visa is required.

SALARY: 80-90K

What your impact will be:



* Gather requirements, design and implement solution using SmartWork’s application suite.


* Integrate SmartWork’s application suite with 3rd party software interfaces.


* Develop and maintain project documentation, standard operating procedures, and other documentation as required.


* Lead or assist in training sessions with SmartWork’s customers and provide implementation support.


* Act as a liaison between SmartWorks, customers, 3rd party vendors and industry consultants.


* Build a knowledge of Smart Metering infrastructure and best practices on analysis of corresponding data.


* Provide the Project Manager with regular updates on progress, issues and ideas for resolution, and successes.

What we are looking for:



* College diploma or University degree in a related technical field (for example, Electric or Computer engineering, Computer Science).


* Strong grasp of SQL and one or more Enterprise Database Software such as SQL Server, Oracle etc.


* Comfortable working in Linux and Windows.


* Ability to travel in North America up to 30% of the time.


* Previous experience in the Utilities industry.

What would make you stand out:



* 3+ years of relevant work experience in software implementation.


* Strong working knowledge of object-oriented design (C/C++ or Java).


* Previous experience in training customers and writing technical documents.

What we can offer:


* 3 weeks' vacation and 5 personal days


* Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment


* Employee stock ownership and RRSP/401k matching programs


* Lifestyle rewards


* Remote work and more!

About us:

SmartWorks is a division of Harris Utilities, a software company that has served the utility industry in North America and the Caribbean for more than 40 years.

SmartWorks’ mission is to enable the value of the Smart Grid for both utility companies and their customers by providing the best products and services within th...