Senior Program Manager (Bid)

Job Description

Essential Duties and Responsibilities:

- Oversee and manage the Project's financial performance, including budgeting, forecasting, and analyzing profit and loss statements to ensure financial targets are met and profitability is maintained.

- Manage day-to-day operational aspects of a project and scope including facilitating and preparing all planning activities and artifacts.
- Oversee and manage large multi-project programs including planning, organizing, staffing, leading, and controlling program activities.
- Create and execute project work plans and revise as appropriate to meet changing needs and requirements.
- Identify resources needed and assign individual responsibilities.
- Develop and maintain a master and individual resource plan and required documents for projects.
- Baseline all projects and capture actual metrics for historical metrics and Level of Effort (LoE) forecasting.
- Review deliverables prepared by team before providing to management and customers.
- Effectively apply the PMI methodology and enforce project standards on all projects.
- Prepare for engagement reviews and quality assurance procedures.
- Minimize risk exposure on projects.
- Communicate relevant project information to management, stakeholders, and customers.
- Resolve and/or escalate issues within a reasonable amount of time taking in consideration impact on the project.
- Ensure project documents are complete, current, and stored appropriately.
- Track and maintain lessons learned and utilize lessons learned on subsequent projects.
- Ensure all projects are properly closed out.
- Supervise staff by providing direction, input, and performance feedback.
- Serve as escalation point to prioritizing workloads and resolving issues.
- Act as liaison for assigned vendor(s), including performance and SLA monitoring, and supporting system and business process changes.
- Participate in the drafting of vendor contracts, addendums, SOWs, RFPs/RFIs, change requests, and requirements.
- Lead continuous improvement teams.

Contract & Operational Management
- Lead day to day operational oversight of all contract requirements for the Hiring Center.
- Serve as the main point of contact for the Hiring Center and designate backup coverage during absences.
- Ensure all services, processes, and deliverables comply with the SOW (Statement of Work) and government requirements.
- Ensure subcontractors, clinics, and facilities maintain adequate specimen collection kits, CCFs (Custody and Control Forms), and shipping supplies.
- Maintain sufficient government approved testing sites and ensure Test Administrators and Emergency Responders are trained, qualified, and available to meet demand.
- Address and resolve all employee and candidate complaints in coordination with the COR (Contracting Officer's Representative).

Training, Quality Assurance & Compliance
- Conduct training and quality assurance visits to all approved testing sites.
- Monitor Test Administrator...