SMB Solution Expert

Solution Expert - Small and Midsize Buildings

Job Responsibilities

Serve as the Technical Subject Matter Expert (SME) in driving the commercial growth for EcoStruxure Building Activate by designing, validating, training and promoting scalable architectures to meet solution needs of Customers.

The Solution Expert leverages deep industry knowledge of building management, energy efficiency, and automation trends to deliver innovative, differentiated technical solutions/architectures that address customer needs, process constraints, and technical challenges leading to successful business outcomes for Customers.

"Solution Expert - Small and Midsize Buildings" is a key role that is a trusted technical advisor for pre-sales / sales teams as well as for Customers.


* Develop, maintain, and optimize reference architectures for Small and Mid-Size buildings, ensuring standardization, scalability, and compliance with industry standards (e.g., ASHRAE, LEED, BACnet, Modbus), reducing costs, tendering risks, and execution timelines


* Hypercare & Release Support
+ Provide intensive post-release support (hypercare) for new features, releases, and major updates.
+ Monitor system performance and user adoption during hypercare periods, troubleshoot issues, and resolve or escalate problems promptly.
+ Act as a bridge between product/engineering teams and end-users during critical rollout phases
+ Document lessons learned from releases to improve future implementations


* Collaborate with global and country training and support teams, serving as an SME to develop technical training materials, review documentation, and provide resources for upskilling, incorporating industry-specific insights and best practices.

Deliver technical trainings on solution architectures, as part of launch process for important countries


* Act as a leader for global architects community by sharing industry expertise with Country System Architects, application engineers, and segment teams to ensure the success of Small and Mid-Size building solutions


* Represent the offer at industry forums, conferences, and standards committees to stay ahead of market trends, influence industry standards, and enhance Schneider Electric's reputation as a leader in building solutions


* Influence the EcoStruxure Building Activate roadmap by providing segment-specific technical requirements, informed by Customer needs, regulatory changes, and emerging technologies such as IoT, AI, and edge computing.

Also support in competitive benhmarking


* Support proof-of-concept (POC) development to validate solution feasibility, performance, and alignment with customer and industry requirements.

Validate compatibility of third-party products, applications, and interfaces, ensuring seamless integration within the EcoStruxure Building Activate

What's in it for you:


* Graduate/ Post Graduate- BE/B.Tech

Let us learn about you! Apply today.

L...