Sales Event Manager

The Events Manager creates and maintains relationships with potential and existing clients, ensuring the hotel's events are planned, set up, and executed at a high level, as well as developing a growing mix of business that enhances the hotel's value and ultimate bottom line.

Also, the EM is responsible for assisting the Director of Sales with tours, and when asked to help facilitate booking and revenue decisions made in the best interest of the property.

The EM is responsible for assisting with marketing, including social media, and making sure all revenue generators are profitable.

This is not a direct event sales position.

The Events Manager will also be tasked with assisting in the Restaurant during days when Events are not taking place, by hosting or assisting the Food and Beverage Manager as needed.

Responsibilities

Planning


* Submit required weekly reports to GM and Lark.


* Coordinate all aspects of events, including booking, layout design, catering, audiovisual needs, and decorations.


* Supervise on-site event setup, execution, and teardown, briefing staff on client needs to ensure seamless service.


* Understand and support the BEO process and direct the setup and execution of the same.


* Research and build relationships with local vendors for catering, rentals, and entertainment.


* Conduct post-event evaluations to gather feedback and improve future operations.


* Accept leadership responsibilities by modeling professional behavior, effective development of others, and commitments to industry and personal development.

Selling


* Ensure the hotel has an appropriate mix of business - attend weekly staff and revenue meetings, frequent communication with Lark, GM, Rev Team, and Guest Service Manager to review past/present/future business to make revenue decisions.


* Meet monthly revenue goals for room rental, food, beverage, a/v, and guest room group sales.


* Available to travel to approved vendor shows, travel agent shows, and networking events, when asked by the Director of Sales.


* Manage relationships with potential guests, clients, and vendors.


* Communicate upcoming site inspections with the team and conduct property site inspections for current and prospective clients at their request or to introduce new clients to property and/or services.


* For all owned accounts, be able to and, if needed, serve as client contact for all details related to event or meeting, including but not limited to overnight room requirements, food and beverage menus, set-up and A/V requirements, event/meeting timelines, and other enhancements as requested by client.


* Greet and communicate with clients during in-house functions.


* Respond to and resolve guest concerns or complaints in a timely and courteous manner.


* Join and participate in local networking organizations and social events to increase visibility.


* Participate in weekly Management meetings.

Marketing
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