Sr Principal Architect, Workforce and Experience Technology

You're a pro who wants to influence the future of technical architecture and our team is looking for people like you.

As a Senior Principal Architect at JPMorganChase within Employee Platforms, you provide specialized expertise to influence the target state architecture and strategy.

Work across teams to implement and advance the adoption of complex strategic global solutions that give JPMorganChase a competitive advantage.

As an SRE Architect at JPMorganChase, you will be at the forefront of designing, developing, and evolving the next generation of SRE systems for enterprise HR and employee platform solutions.

You will architect systems that are secure, scalable, and resilient, supporting millions of employees and HR transactions and enabling seamless workforce management worldwide.

Your expertise will span the full spectrum of SRE for HR platform processes, workforce analytics, employee self-service systems, and other cutting-edge technologies, ensuring JPMorganChase remains the leader in employee experience innovation.

You will demonstrate strategic vision, technical mastery, and executive-level influence, collaborating across product, engineering, operations, and business teams.

You will set the architectural direction for mission-critical systems, drive adoption of emerging technologies, and ensure compliance with global regulatory standards.

As a thought leader, you will mentor future architects and engineers, championing a culture of excellence, innovation, and inclusivity.

Job Responsibilities


* Design and oversee the implementation of robust, high-performance SRE and Automation products for HR platforms, ensuring alignment with JPMorganChase 's enterprise architecture standards


* Envision and create a transformation roadmap to leverage agents in automating existing operational activities (ITSM and Ops) with HR Technology.


* Drive observability patterns for large 3rd party platforms/services HR Technology uses extensively.


* Define and deliver the target-state architecture and roadmap for site reliability and platform resilience spanning Gaia, AWS, and legacy systems


* Architect and optimize core HR system processes, including employee onboarding, payroll processing, benefits administration, talent management, workforce analytics, and identity management


* Ensure our partners' ability to not only test in QA, UAT, and Performance environments but also enable the ability to condition data in those environments


* Establish and enforce architectural best practices, standards, and guidelines across multiple teams and projects, ensuring security, scalability, and regulatory compliance


* Lead SRE practices including observability, incident management, capacity planning, and chaos engineering to ensure system reliability and availability


* Anticipate industry trends and emerging technologies (e.g., AI/ML in HR analytics, automated remediation, predictive scaling, AIOps), shaping architectural d...