Sr Systems Engineer

Job Duties and Responsibilities:


* Perform application installations, upgrades, and product maintenance for existing customers.


* Troubleshoot application upgrade issues, problem analysis, diagnosis and remediation including critical events.


* Create and maintain upgrade-documentation and processes.


* Build strong positive relationships with the customer and project team members.


* Planning, prioritizing, and executing assignments within deadlines.


* Coordinates and drives compliance with change control policies and processes.

 

Knowledge, Skills and Abilities

The following skills or knowledge are beneficial to the success of this role:


* Strong Knowledge and experience with Windows operating systems and SQL Server (including Windows / SQL permissions, Windows Clustering, SQL Server AlwaysOn, and SQL code / queries).


* Familiarity with PowerShell and writing scripts to perform application installs / uninstalls.


* Excellent communication skills.


* Strong problem solving skills.


* Well organized, detail oriented, self starter, able to work independently.


* Working knowledge of VMWare and Active Directory.


* Must demonstrate the ability to learn and communicate new technologies.


* Knowledge of the software and hardware implementation methodology.


* Ability to identify best solutions to discovered problems or deficiencies.

 

Education:


* BA or BS degree in computer science, engineering, information systems/technology, and/or other relevant combination of training and work experience.


* Microsoft AZ-900 Certification is recommended.

 

Requirements


* Ability to communicate with all levels of staff and management.


* Ability to explain technical terms to non-technical individuals.


* Will require nighttime work at times to perform application upgrades in a production environment.


* Experience:  Typically requires a minimum of 2 to 3 years of related experience.