Front Office Manager InterContinental Sydney

Perfectly positioned in the heart of Circular Quay, InterContinental Sydney offers breathtaking panoramic views of the Sydney Opera House and Sydney Harbour Bridge.

Housed within the beautifully restored Treasury Building of 1851, the hotel is one of Sydney’s most celebrated luxury addresses, featuring 509 guest rooms and suites, the award-winning Aster Bar, an exclusive Club InterContinental Lounge, and dining destinations that define the guest experience.

Due to an internal promotion, we are inviting applications to join our team as Front Office Manager Full Time

About the Role

You’re an organised and efficient Purchasing Manager that manages inward and outward stock movement whilst maintaining accuracy and integrity of our store/s inventory records.

Your day to day

Leading from the front, you will create a Hotel Front Office team who are highly customer focused delivering exceptional guest service, whilst proactively driving and maximising revenue and upselling programs. 

You will be an experienced senior hotel leader who enjoys leading by example and working closely with your team, seeing the value in coaching and developing individuals around you.

Your focus on continuous improvement and problem solving will ensure that you are comfortable with accountability for the Hotel Front Office operations 

This is a busy and varied role that will allow you to further stretch your leadership, commercial acumen, organisational skills and exceptional guest deliverables within a high performing environment.

What we need from you

Previous senior Hotel Front Office Management experience within a 400 plus room 4 or 5 star hotel/resort

Strong leadership skills, with the ability to engage, train and coach a team to achieve great results

Great attention to detail and problem-solving skills;

Excellent commercial acumen, including forecasting, month end procedures / reporting and business plans

Exceptional service standards and ability to lead within a high end, luxury, VIP environment

Valid NSW RSA Competency card is required

Ability to work weekends as per business demands

Sponsorship options are available to onshore candidates subject to successful completion of probationary period and performance achievement.

 

What we offer

In return, not only will you be rewarded with a competitive salary, you will also be rewarded with a range of benefits that supports you throughout your IHG career journey.

Base Salary up to $95K depending on experience 

Some of the best colleague discounts across our IHG Hotels for accommodation, food and beverage

An immense colleague discounts platform for all your favourite brands and retailers

Paid Birthday Leave

Enhanced Parental leave program

Proactive paid wellness and mental health days

Most importantly, we’ll help you grow and develop you as an individual.

 

Your career journey will be supported through our lifelong development programs, IHG career milestone celebrations, and transfer o...