Sales Specialist

Primary Duties & Responsibilities

Key Tracking Documents as required by Customer


* Reporting and work with customer and sales to support customer supply chain


* Manage backlog, forecast, bookings and short fall reports


* Take ownership of the inventory stored in hubs


* Study usage and develop tracking/communication vehicles for escalation as needed


* Analyze inventory trends


* Interact with CM, VAR or module partners to ensure Coherent is positioned to maximize market share.


* Works with factories on Customer needs vs.

demand vs.

material needs in factories


* Responsible for building relationships with key planners and buyers at CM


* Able to gain competitive information which helps plan and execute sales strategy


* Interfaces between Customer supply operations and Coherent Operations to handle critical expedites and supply chain issues.


* Trouble shooting all Customer inquiries and Order Administration

NPI Backlog


* Work closely with PLMs, R&D and factories to ensure that the NPI backlog is always current and clearly communicated to customers.


* Work closely with customers to ensure that PO's always reflect latest customization levels.


* Work with PLMs on allocation needs during NPI and Shortage periods.

MiniPIPs- Customer specific variants


* Track MiniPIPs thru Agile, and expedite any delayed sign-offs.


* Interact with PLMs to ensure timely processing of MiniPIPs and Part Number requests.


* Develop working relationship with NPI PE's in SNY and factories to


* Be the central communication point for 1st article status and progress for Customer and Coherent


* Track and expedite as appropriate all ECOs and MCOs related to customer miniPIPs.


* Develop a tracking/communication vehicle, and update/distribute weekly.

Quality


* Track all RMAs


* Develop a tracking/communication vehicle, and update/distribute weekly


* Work with Coherent RMA team to ensure that


* RMA Request information is complete and detailed.


* FV turn-around-time is met, or delays are communicated in advance


* FA turn-around-time is met, or delays are communicated in advance


* Produce the monthly DPPM reports from the Quality Data Base.

Pricing


* Ensure that Pricing for the current quarter and future quarters is correctly stored within Oracle

Education & Experience

Typically requires a minimum of 2 years of related experience with a bachelor's degree; or advanced degree without years' experience; or equivalent work experience.

Prefer associate's degree with a minimum of 5 years of related Customer Service or Sales Administration experience

Skills


* Exceptional written and verbal communication, time management and interpersonal skills.


* Hands on and very direct approach to problems


* Ability to excel in a cross-organizational, cross-cultural team environment


* Ability to work with little supervision and to manage assig...