Sales Training Facilitator

JOB DESCRIPTION

We are seeking a dynamic Sales Training Facilitator to create, customize and deliver bespoke sales training programs.

There will be an initial focus on the North America business units with the potential to expand globally.

This role is responsible for hands-on collaboration with business leaders and subject matter experts to customize and deliver sales content that reflects real-world challenges and opportunities unique to each respective business unit.

The ideal candidate will have a strong background in underwriting and proven experience working with agents and brokers.

Facilitation & Collaboration


* Customize and facilitate in-person and virtual sales training programs globally, ensuring sessions are engaging, interactive, and tailored to the audience.


* Collaborate with subject matter experts to co-create learning solutions and incorporate their expertise into training design.


* May be called on to teach other classes as needed and as capacity allows

Needs Assessment


* Collaborate with internal stakeholders to identify training needs


* Identify critical sales competencies and learning objectives through multiple methods including, but not limited to interviews, surveys, and focus groups.

Sales Program Management


* Lead and manage all aspects of the sales training program, ensuring strategic alignment, effective execution, and post-training support to meet evolving business needs.


* Continuously evolve and improve the sales curriculum based on feedback, business needs, and industry best practices.


* Build strong relationships with agents, brokers, and underwriters to ensure training relevance and effectiveness


* Ensure all training materials are relevant, practical, and directly informed by underwriting expertise.


* Learn and incorporate Chubb's full suite of products into training over time

Measurement & Continuous Improvement


* Track, measure and report on training effectiveness based on key learning metrics.


* Continuously enhance and refine sales training programs by actively soliciting, analyzing, and incorporating feedback from participants, business leaders, and stakeholders.


* Regular communication with stakeholders regarding progress, challenges, and opportunities.

QUALIFICATIONS



* Professional and engaging presentation skills.


* 5-7+ years of Underwriting experience


* Demonstrated expertise in Chubb's sales processes, strategies, and culture is preferred.


* Travel 25-50% of the time, as required to deliver training and support business needs


* Strong analytical skills to evaluate, analyze, and interpret technical information.


* Excellent verbal and written communication skills.


* Ability to collaborate with business leaders and subject matter experts.


* Proven ability to work independently and as part of a collaborative team.


* Ability to flex hours to teach audience in a variety of times zones.

Thi...