Commercial Loan Assistant III

Salem Five is a growing regional financial services organization with a rich history of over 160 years.  As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers.

This position requires the ability to work in the Salem, MA offices.

Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families.

Salem Five believes deeply in supporting the communities in which we reside.

Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA.

We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees.

Come see what we’re all about. 

Essential Duties and Responsibilities include the following, however other duties may be assigned based on business need:


* A  key point of contact for commercial customers for service and support for lending and deposit related needs.

Collaborate with Lender to obtain, track and prepare all required pre-closing documentation for new loans, modifications & extensions, and monitor post- closing document exceptions pursuant to policy.

Complete tasks in a manner to ensure compliance with key regulations ( i.e., CIP, BSA, Flood, Reg B) and bank policies and procedures.


* Acts as primary service contact for assigned portfolio’s commercial lending and deposit needs, as well as basic cash management servicing for some of the Bank’s largest, most complex and most profitable clients.


* Supports lenders with largest and most sophisticated client bases


* Provides superior client service as related to business loan and deposit services, taking ownership of client needs, problems, and requests, following through to ensure timely and accurate resolution.

Performs account maintenance and research as needed.


* Monitors daily NSF funds reports, obtains necessary approvals and communicates to customers as appropriate


* Works with customers and lenders to obtain appropriate documentation to open and maintain required deposit account relationships, to include (but not limited to) applicable information related to  CIP, corporate structure, resolutions, signers, beneficial interests, etc.


* Identifies, monitors and tracks missing documentation.

Follows up with appropriate individuals to ensure documents are received as required.


* Performs preliminary loan closing requirements such as flood certifications, credit reports, residential appraisals, environmental reports, UCC searches or other reports as needed.  Works with attorneys, insurance companies or other agencies as appropriate.


* Supports the commercial loan officers in the loan documentation proce...