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Risk Analyst

Catastrophe and Risk Solutions is looking to hire a Risk Analyst to support the Consulting and Client Services Team in Boston, MA.

The role will involve working across various Verisk products, with a primary focus on the Analyze Re Product Suite.

As a Risk Analyst, you will:
• Serve as an ambassador of Extreme Event Solutions and the Analyze Re Product Suite, acting as a customer advocate for our clients and prospective customers
• Respond to client questions in a timely manner and help bring them to a speedy and accurate resolution by working collaboratively with our internal teams
• Support client activities by developing strong relationships with platform users within our clients; learn their workflows and objectives, and provide proactive service to help them avoid pitfalls and to leverage our solutions optimally
• Support a cross section of customer accounts, meeting with your customer base regularly, acting as both a technical support and customer advocate
• Deliver trainings to new and existing clients across the full range of our solutions to an audience with a mixed experience level
• Support customer during onboarding period, working in close coordination with Project Manager and other onboarding project stakeholders
• Support product change management efforts when releases and new features are introduced in our platform
• Support our business development team in sales efforts in both a technical and a pre-sales support capacity, inclusive of leading and organizing demos of various Verisk products, with a primary focus on the Analyze Re Product Suite, for prospective and existing customers.
• Perform a wide of range of risk analyses in support of consulting projects, client support, and internal initiatives
• Represent Analyze Re in a range of forums including conferences, industry events, media opportunities and one-on-one meetings

As a Risk Analyst, you will:
• Serve as an ambassador of Catastrophe and Risk Analyst and the Analyze Re Product Suite, acting as a customer advocate for our clients and prospective customers
• Respond to client questions in a timely manner and help bring them to a speedy and accurate resolution by working collaboratively with our internal teams
• Support client activities by developing strong relationships with platform users within our clients; learn their workflows and objectives, and provide proactive service to help them avoid pitfalls and to leverage our solutions optimally
• Support a cross section of customer accounts, meeting with your customer base regularly, acting as both a technical support and customer advocate
• Deliver trainings to new and existing clients across the full range of our solutions to an audience with a mixed experience level
• Support customer during onboarding period, working in close coordination with Project Manager and other onboarding project stakeholders
• Support product change management efforts when releases and new features are in...




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