Dispatcher

Dispatcher – What Will You Do?


* Assign trucks to specific orders based on delivery needs and product type.


* Dispatch trucks efficiently to minimize hauling time, minimize deadheading, and maximize fuel efficiency.


* Maintain close communications with drivers to provide them with necessary instructions, updates, and support throughout their deliveries.


* Act as liaison between drivers, customer service, quarries/plants, jobs, and customers.

This includes addressing inquiries, providing updates, and resolving delivery-related concerns.


* Monitor the location of trucks in real-time to identify and address potential issues or deviations from planned routes or schedules.


* Collaborate with the internal team to allocate trucks and maximize daily truck utilization.


* Receive customer calls through the call queue and change, correct, and adjust orders as needed.


* Ensure that all trucking operations comply with relevant transportation laws, safety regulations, and company policies.


* Handle unexpected challenges such as traffic delays, mechanical issues, or adverse weather conditions by making quick decisions and implementing appropriate solutions.


* Cross-train in other functions within the Customer Service & Transportation Team and provides backup to other team members as required.

Cross-training responsibilities include training new coworkers.


* Perform other duties as assigned.

Requirements – Who Are We Looking For?


* Proven experience in transportation or customer service is required.

Dispatching experience is preferred.


* Knowledge of aggregate products, specifications, and delivery schedules.


* Understanding of transportation laws and D.O.T.

regulations, including hours of service and weight restrictions on state and federal highways.  


* Ability to read road maps, identify trucking routes, and working knowledge of assigned geographical service areas.


* Knowledge of trucks accessories and usages, and applications for each


* Excellent communication and interpersonal skills


* Proven ability to make quick decisions and problem-solve based on factual information. 
Strong time management skills.


* Demonstrated proficiency in Microsoft Office suite and proven aptitude to learn industry-related software.

Experience with transportation and order management software preferred.


* Ability to work in a fast-paced and periodically stressful environment with time-sensitive deadlines.

This requires flexibility and the ability to handle multiple tasks simultaneously.


* Must possess strong attention to detail, good organizational skills with the ability to ensure accurate work.


* Ability to work independently but as part of a team concept.


* High School Diploma or GED required.

Why Apply?


* Competitive Benefit Package - Medical, Vision, Dental, 401k, Vacation, Life Insurance, etc.


* Winters Off (Certain Positions) –...