Executive Housekeeper

At Kimpton Fitzroy London, we are looking for an Executive Housekeeper to join our team.

A “London Hotel Like No Other,” Kimpton Fitzroy London is an iconic 19th-century building which meets the London of today: From the outside, this landmark building, which occupies the eastern side of Bloomsbury’s Russell Square, looks every bit the part of grande dame.

Inside, though, contemporary interiors beckon the discerning traveller to settle in and stay a while.

Want to be part of this Lifestyle Luxury property?

As an Executive Housekeeper, we will support you to: 


* Be yourself - bringing the real you to work, with your unique personality we want you to be who you are!


* Lead yourself – we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections, we trust you to do right!


* Make it count – you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day!

At Kimpton Fitzroy London, we deliver True Hospitality every day.

We are looking for an experienced and commercially minded Executive Housekeeper to lead our Housekeeping operation and drive exceptional cleanliness standards, operational excellence, and team performance across our hotel.

Reporting directly to the Hotel Manager, this is a key senior leadership position within the hotel, responsible for protecting the hotel’s physical assets, delivering outstanding guest satisfaction, and managing departmental financial performance.

As Executive Housekeeper, you will:


* Lead, organise and inspire a large Housekeeping team to consistently exceed brand cleanliness standards and deliver operational excellence


* Plan staffing levels in line with occupancy and productivity targets


* Conduct structured inspections of guest rooms, public areas and back-of-house spaces


* Partner closely with Front Office and Engineering to ensure seamless room readiness and preventative maintenance


* Oversee VIP arrivals, special requests and guest preference delivery


* Monitor guest feedback platforms and implement improvement action plans


* Drive measurable improvements in guest satisfaction metrics through structured quality control processes 


* Manage departmental budgets, payroll productivity, cost per occupied room and inventory control to ensure strong commercial performance


* Contribute to annual CAPEX strategy, refurbishment planning and asset lifecycle management in partnership with Hotel Manager


* Champion sustainability initiatives including waste reduction, chemical management and linen optimisation


* Drive recruitment, training, succession planning and performance management within the department

What We’re Looking For


* Minimum 4 years’ managerial experience within housekeeping operations in a full-service, luxury or lifestyle hotel


* Strong financial acumen with exp...