Senior Supplier Quality Expert

About Us:

How many companies can say they've been in business for over 177 years?!

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements.

ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change.

We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology.

We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

What's the role?

The Senior Supplier Quality Expert ensures the quality, compliance, and regulatory adherence of EyeCare products and nutritional supplements distributed and wholesaled by Zeiss Vision Care.

This position manages strategic relationships with contract manufacturers and wholesale partners, maintaining high standards of reliability, transparency, and quality.

The role serves as the principal quality and compliance gatekeeper, with independent decision-making authority over supplier qualification, audits, regulatory readiness, storage/distribution, and recall management.

Sound Interesting?

Here's what you'll do:

Quality Governance & Compliance


* Lead quality governance for distribution and wholesale, ensuring compliance with EU GMP, 21 CFR 210/211/820/111, ISO 13485, EU MDR, NMPA/SAMR, EFSA, DSHEA, ICH, and other standards.


* Establish and manage Quality Agreements, Technical Quality Standards, and audit frameworks with CDMOs and wholesale partners.


* Evaluate, qualify, and continuously monitor contract manufacturers and wholesale partners using a risk-based approach.


* Supervise GMP, GDP, and ISO 13485 audit programs, manage CAPA lifecycle, and ensure inspection readiness.


* Oversee packaging, labeling, and new product launches to ensure regulatory compliance.

Recall & Safety Oversight


* Develop and implement recall governance processes; coordinate recalls with partners, regulatory authorities, and internal stakeholders.


* Manage Nutrivigilance, safety assessment, and monitoring of dietary supplements.


* Support regulatory inspections and contribute to client and authority audits as a subject matter expert.

Distribution & Wholesale Operations


* Oversee end-to-end distribution operations including warehousing, shipping, receiving, inventory control, and order fulfillment in DACH countries, Belgium, and France.


* Ensure compliance with GDP, FDA, ISO, WHO, ICH, and other applicable standards.


* Manage relationships with external partners (freight carriers, warehouse providers) and implement KPIs to monitor performance, delivery accuracy, and inventory integrity.


* Ensure training and safety of warehouse staff.

Process Improvement & Digitalizatio...