Clinical On Call Therapist

We are currently seeking a Per Diem Clinical On-Call Therapist to join our growing team.

Our employees have passion around the services they provide and our corporate values of excellence and staff support.

We pride ourselves on high quality, integrated, community-based services that meet the evolving needs of our communities.

We’re committed to building a diverse workforce that values contributions of all team members and work to recognize cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and how they apply to provision of positive health outcomes.

Clinical On-Call Therapist Position Summary:

The Clinical On-Call Therapist provides clinical consultation, guidance, and oversight to Mobile Crisis Responders across the five-county region (Cayuga, Cortland, Madison, Onondaga, and Oswego) during evenings, overnight, weekends, and holidays.

While on shift as the Clinical On-Call Therapist, the employee does not perform responder duties.

The position ensures timely clinical support, triage, and decision-making for crises, promoting safety, continuity of care, and adherence to program policies and standards.

Clinical On-Call Therapist Job Responsibilities:

· Provides clinical consultation and support to Mobile Crisis responders in real time.

· Assists with triage and clinical decision-making when Mobile Crisis teams are engaged in active interventions.

· Debriefs responders and provides guidance following crisis incidents.

· Interprets and implements program policy and procedures consistent with Mobile Crisis goals.

· Provides timely written summaries, updates, and documentation in EMR and/or Microsoft 365.

· Communicates critical updates to Program Supervisors for follow-up and continuity of care.

· Collaborates with leadership on quality improvement and oversight of the clinical on-call process.

· Completes timely and accurate documentation in line with agency and program standards.

Work Environment: 

This is a remote, on-call clinical role that provides consultation and support outside of typical business hours, including evening, overnight, weekend, and holiday coverage. Clinical on-call therapists do not work in the community and do not provide in-person services. 



* Pace and Atmosphere 



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+ Work occurs in a fast-paced and clinically complex environment requiring strong clinical judgment, emotional composure, and timely decision-making.
+ Clinical on-call therapists work collaboratively with crisis responders, mobile crisis teams, call centers, and other partners, often supporting situations that evolve rapidly and require clear, concise communication.
+ The role involves managing multiple concurrent consultations and responding to urgent clinical needs during non-standard hours. 

 



* Worksite Conditions 



*
+ Work is performed remotely using phone and electronic systems in a private, s...