Senior Analyst, Applications

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Time Type:
Full time

Department:
IT

All Locations:
151 Orleans Street

Position Summary:
The Epic Senior Application Analyst directs in the analysis of end-user requirements, procedures and problems needed to automate work processes or to improve existing applications.

 The Senior Application Analyst assists in the evaluation, development and implementation of new computer systems and projects for the health center.

 The Senior Application Analyst also acts as a liaison between identified end-user departments and software vendors to resolve problems related to assigned applications.

 

Manages assigned projects independently
•    Identifies and develops project team
•    Coordinates and prepares regular project meetings
•    Collects and analyzes information from project team, vendors and end users
•    Evaluates and resolves workflow issues
•    Evaluates and resolves system issues
•    Evaluates departmental and health center policy issues
•    Communicates to all stakeholders the status of the assigned projects
•    Works with vendors to meet agreed upon timelines
•    Manages reporting requirements essential for the project
•    Works with other project leaders to maintain work balance within the department and the health center

Supports on-going systems
•    Maintains on-going working relationship with the appropriate vendor contact for the assigned system(s)
•    Prioritizes problems and communicate same to vendors and to Director of Applications
•    Participates in the Help Desk 
•    Maintains designated master files/logs and documents changes to same
•    Prepares and updates training materials for designated systems as needed
•    Acts as a back-up to primary trainer, if appropriate, for the analyst’s designated system(s)

Assists in the implementation of system enhancements and upgrades
•    Participates in vendor training or internal training on assigned system or enhancements
•    Designs testing plans for enhancements an...