Product & Experience - Business Management - Associate

Join our Consumer & Community Banking Business Management team, and optimize business performance by helping to promote key initiatives.

As an Associate in the Consumer & Community Banking Business Management team, you will play a key role in supporting Legal Regulatory Change Management, process mapping, project management, and data analytics initiatives.

This is a dynamic, high-impact position that offers the opportunity to collaborate with stakeholders across Risk, Technology, and Controls, and to help foster business performance and compliance.

Job responsibilities


* Assist in tracking, analyzing, and implementing legal and regulatory changes impacting business processes.

Ensure timely updates and compliance within the Legal Regulatory Change Management space.


* Develop, update, and maintain process maps to document business procedures and identify areas for improvement.


* Manage and deliver key work streams and tasks, ensuring projects are completed on time and meet business objectives.


* Collect, analyze, and interpret data to support business decisions, process improvements, and reporting requirements.


* Communicate effectively with business partners to understand project needs, promote next steps, and support audit, regulatory, and compliance deliverables.


* Prepare presentations, reports, and dashboards using Excel and PowerPoint.

Maintain internal resources and documentation on collaboration sites such as SharePoint.


* Participate in initiatives to simplify, improve, and add value to existing business processes.

Required qualifications, capabilities, and skills


* Bachelor's degree in Business, Finance, Economics, or related field


* At least 2 years of experience in business management, project management, process mapping, or compliance/audit roles


* Advanced analytical skills and experience with data analysis


* Excellent communication, organization, and time management skills


* Intermediate to advanced proficiency in MS Office (Excel, PowerPoint, Word, SharePoint)


* Ability to work independently, manage multiple priorities, and meet tight deadlines


* Attention to detail and commitment to high-quality work


* Self-motivated, proactive, and collaborative team player

Preferred qualifications, capabilities, and skills


* At least 2 years of experience in controls, risk management, process improvement, or related roles


* Experience supporting Legal Regulatory Change Management or similar compliance functions


* Familiarity with low-code automation solutions and process improvement methodologies


* Experience working in a regulated environment or with support functions such as operations, controls, or information management

To be eligible for this role, you must be authorized to work in the United States.

We do not offer any type of employment-based immigration sponsorship for this role.

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