Payments-ACH Product Manager-Vice President

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.

Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in US Automated Clearing House, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.

As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.

Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.

With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities


* Develops a product strategy and product vision that delivers value to customers


* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap


* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition


* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability


* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle


* Writes the requirements, epics, and user stories to support product development


* Work closely with Finance & Business Management in digesting, analyzing, and reporting business metrics


* Execute the ACH program delivery strategy partnering with tech, sales, product solutions teams, operations and others

Required qualifications, capabilities, and skills


* 5+ years of experience or equivalent expertise in product management or a relevant domain area


* Advanced knowledge of the product development life cycle, design, and data analytics


* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management


* Developing knowledge of data analytics and data literacy


* Experience with Excel, Access, Vizio, and Tableau


* Presentation skills - making and delivering presentations to a varied audience


* Team player willing to jump in an assist when and where possible

Preferred qualifications, capabilities, and skills


* Demonstrated prior experience working in a highly matrixed, complex organization


* Creative problem solver, capable of developing innovative and differentiated solutions in a complex tech environment


* Agile mindset - both in how you deliver solutions with technology partners, but also in mana...