Title Auditor II

JOB TITLE:

TITLE AUDITOR II

LOCATION:

Sacramento, CA 9750 Goethe Rd, Sacramento, CA

DEPARTMENT:

Collateral Management Solutions – Title Services Group – Direct Lending Services

REPORTING TO:

Supervisor – Mistina Syvirathphan

JOB DESCRIPTION:

The Title Auditor II is a position within the Title Services Group.

This team member will be responsible for: completing automotive related collateral paperwork in adherence to state/county requirements.

Effectively communicate via email with motor vehicle agencies, internal departments and clients regarding title related questions.

This position is a fast-paced role with a demand on achieving contracted service levels and expected to maintain a high level of quality.

Key Responsibilities:


* Manage a high volume of tasks in a timely, accurate and efficient manner.


* Work collaboratively with peers.


* Adhere to established procedures and compliance requirements when: sorting, organizing, validating, pulling, completing paperwork, signing off/executing, shipping, and similar activities.


* Use company proprietary software for research and data entry.


* Follows established procedures and compliance requirements


* Handle documents in a timely and efficient manner while maintaining a consistent flow from one team to the next


* Research, analyze and resolve problems in a timely manner.


* Consistently meet production and quality goals.


* Ensure compliance with corporate policies and procedures not to exclude safety and ergonomic training within the internal department.


* Fax, email and reply to inquiries.


* Attention to Detail; good organizational skills; adaptability; demonstrates consistent accuracy and thoroughness; efficient and timely completion of work


* Perform other duties, as necessary.


* As business needs arise, the ability to have a flexible schedule, which may include overtime, may be required, in addition to the established schedule.

Education and Experience:

Minimum


* High School Diploma, General Educational Development (GED) or comparable completed educational certification.


* Proficient in using Microsoft Office or Google Suite products.


* Strong verbal and written communication skills.


* Excellent people skills, with the ability to effectively collaborate with team members and other departments throughout an organization.


* Proven ability to organize and prioritize daily work.

Preferred but Not Required


* College degree or certification.


* Familiarity with automotive, titling or finance industry.

 

Workplace Environment:


* Fast paced, high volume, production.


* Perform routine and repetitive production work.


* Sit for lengthy periods of time.


* Prolonged exposure to computer screens.


* Primary schedule will be 7:00AM – 3:30PM PST, Monday - Friday.

There may be occasions that require overtime, evening, holiday, or weekend shifts.


* Ability to lift...