Asset Protection Supervisor, Seattle

The Team:

The Hermès Seattle Boutique opened in 2009 and focuses on providing extraordinary service to clients as a part of the Pacific West Region.

The Asset Protection Department is responsible for the safety and security of all Hermès employees, premises, and product.

This position will report to the Area Asset Protection Manager and strive to mitigate risk of loss, safety and security through consistent training and valued partnerships that are both internal and external.

We are at the service of our clients (stores, corporate & warehouse) when needed and willingly make ourselves available to these valued partners.

We use cutting edge technology to ensure their safety and security.

The Opportunity:

The Asset Protection Supervisor is responsible for the enforcement and protection of all company interests and assets.

Company assets are defined as merchandise, money, technical equipment, supplies, fixtures, store dwellings, our company personnel and our customers.

All other duties as assigned by the supervisor.

About the Role:


* AP Associate training, coaching and supervision.

Ensuring APA compliance and education (AP Awareness).


* Violation and Incident reporting.


* Conducting of Audits / maintaining of proper records.

Complete required audits and inspections and provide accurate documentation of results.


* Investigation and follow up.

Supports APM in all manner of investigations both external and internal.


* Conduct routine inspections of the facility to maintain physical security and protection of assets.

Conduct safety inspections and communicate hazards to local management.


* Ensure physical security by controlling access of associates and visitors.


* Inclusion in damage meeting with APM and OPS Director.


* Maintenance of all AP related equipment (radios, cyberkey, cctv protex etc).


* POS procedure noncompliance reporting to APM, ensuring that all Policies and Procedures are being adhered to.

Reporting of any operational issues to AP Senior Management that may potentially result in loss to the company.

(chargeback inquiries, operational shrink at POS,)


* Monthly touchbase with APM and APA's to review training and outstanding concerns.


* Monthly maintenance of all AP related documents.


* Reporting of any theft to APM and interaction with local law enforcement.


* Daily review of Cegid reports and review with APM (negatives, voids, returns, quota items).


* Supervision of all off site sales - Public and Employee.


* Partnership with floor management in the absence of APM.


* Key audits and management.


* Review of safe logs.

Supervisory Responsibility:


* Yes


* Daily training and coaching of AP associates to ensure awareness and professional presentation.


* Delegation of daily AP work (floor coverage/post assignments, truck, lunches, cashdrops, audits)


* Review of daily APA work.

(bag checks, sign in sheet accuracy, floor count accura...