LN Technical Analyst

Greif is a global leader in performance packaging located in 40 countries.

The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries.  

 

With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders.  

 

Learn more about the company's Customized Polymer, Sustainable Fiber, Durable Metal, and Integrated Solutions at www.greif.com and follow Greif on Instagram and LinkedIn. 

 

OUR VISION: 

Being the customer service company in the world. 

 

OUR PURPOSE: 

Creating packaging solutions for life’s essentials. 

Job Requisition #:
033414 LN Technical Analyst (Open)

Job Description:

We are looking for an ERP LN Technical Analyst to maintain, integrate and implement software applications within Greif.

Reporting to the Global Technical Support Manager, our position has the flexibility to be based in different countries.

This is an exciting role that will involve key responsibilities in various IT implementation projects in different countries and departments.

You will have responsibility for monitoring system performance, applying improvements, ensuring proper controls are established, documented and maintained through the applications.

Greif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome.

Key Responsibilities:


* Conducts feasibility studies and assists in determining best possible technical solutions.


* Identify business process/situations that could be improved with ERP or peripheral solutions.


* Troubleshoot, analyse and fix performance related issues, also further develop overall Performance Benchmarking tools and tuning.


* Design and develop high-class automated health-monitoring and alerting tools, for the full end-to-end stack of applications.

Ensure compliance with Failover and Disaster Recovery.


* Technical Implementation, Administration & Support of various Infor Peripheral systems such as Infor OS, LN UI, ION, Infor Warehouse Mobility (IWM), XM, EAM and PLM; as well as various integrated non-Infor systems and interfaces.


* SLA compliance Operations experience, process and procedure driven.

Education and Experience:


* Bachelor’s Degree


* Demonstrated experience as an Infor ERP LN Technical Administrator


* Demonstrated involvement in an ERP implementation


* Linux/Unix and Oracle database knowledge would be desirable


* Is highly customer service orientated


* Excellent communication skills, with the ability to clearly articulate technical solutions to both technical and non-technical stakeholders


* Showing leadership skills would be desirable


* Be open and respectful to cultural differences

At Greif, we believe that our colleag...