Teller - Houston

We are seeking a Teller for our Fallbrook Branch.

The role of the Teller is to provide professional and quality service to members and non-members, complete requests in a timely manner, resolve issues, and provide accurate information.

This role is one that is expected to be familiar and have an understanding of all deposit and loan products, branch policies, procedures, regulatory and compliance guidelines.

The individual is dedicated to delivering a positive member experience, while using good judgement when processing cash transactions, negotiable items, and communicating with members.

In addition, this role is required to use resources effectively and efficiently to fulfill the member’s needs.

If the individual is unable to complete the member’s request, they are accountable to seek assistance from the Lead or Branch Manager.

If you have customer service and cash handling experience, you should apply right away!

Highlights:


* Demonstrate a professional, knowledge and positive attitude to enhance member experience.


* Actively participate in all efforts that support our Greeting Standards and create a welcoming environment.


* Processing transactions accurately and efficiently.


* Apply best practice processes to ensure optimal audit results that includes error free processing of documentation, no or few error findings, intuitive utilization of audit readiness job aids, and any operational quality control reports.


* Follow appropriate organization Policies and Procedures to ensure compliance and minimize risk exposures to include financial responsibility, operational, reputation, and regulatory.


* Prioritize work to ensure adequate time is spent on key work accountabilities

Experience:

    Required


* 1 year customer service experience


* 1 year cash handling experience

Education:

    Required


* High School Diploma or Equivalent

Skills & Knowledge:

    Required


* Capable of carrying out a given task with all details necessary to get the task done well.


* Works well as a member of a group.


* Devoted to a task or purpose with loyalty or integrity.


* Shows intense and eager enjoyment and interest.


* Excellent verbal and written communication.


* Ability to work various shifts.


* Good attention to detail.


* Excellent customer service.


* Inspired to perform well by the chance to take on more responsibility.


* Inspired to perform well by the ability to contribute to the success of a project or the organization.

Schedule: Monday-Friday shifts between 7:30 am - 6:30 pm, and Saturdays, 8:30 am - 12:30 pm

Level of Work: 1B

Starting minimum wage: $19.18/hr

Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement.

To get to know Credit Human and learn more about our benefits, visit our careers page at www.credithuman.com/careers.

 

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